FREQUENTLY ASKED QUESTIONS

Greenway at Mallard Creek’s community amenities include a resort-style pool with poolside pavilion and Wi-Fi, personal EV charging stations, along with 24/7 access to the smart fitness studio and business center. Unit amenities include hardwood floors, walk-in closets, full-size washer and dryers, and multiple unit options for attached garages, private balconies, and bay windows.

Yes, Greenway at Mallard Creek has a 24/7 smart fitness studio.

Yes, Greenway at Mallard Creek has a fenced-in leash-free dog park.

Greenway at Mallard Creek has one, two, and three-bedroom apartment homes available.

Yes, Greenway at Mallard Creek does have electric vehicle charging stations.

Yes, Greenway at Mallard Creek has private-access parking for residents.

Greenway at Mallard Creek is located at 8230 Greenway Village Dr, Charlotte, NC. Learn more about our apartments in Charlotte NC and why our community is one of the top apartment complexes in the area, with convenient access to nearby areas like apartments and townhomes near Concord, NC.

We’re located in the prestigious Mallard Creek School district.

Greenway at Mallard Creek is located near employers like IBM, TIAA, Wells Fargo, and University of North Carolina at Charlotte.

Greenway at Mallard Creek is about 25 minutes away from Charlotte Douglas International Airport (CLT).

Right down the road! Greenway at Mallard Creek is a 10-minute drive to campus, making it ideal for those searching for apartments for rent in Charlotte near UNC Charlotte.

Mallard Creek is a great option for those seeking a family-friendly, affordable, and accessible area with plenty of amenities and opportunities. It balances suburban living with proximity to urban conveniences, making it attractive for anyone looking at Charlotte NC apartments or nearby communities like Concord.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Explore our pet-friendly apartments and townhomes in Charlotte to see why residents and their pets love living here. Please visit our pet policy page for more details about our pet policies.

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

You can visit our Residents' Portal to easily pay your rent & manage your account.

For full-transparency, we have created a resource you can find this info in these tables. This page contains billing frequency, fee amounts, and optionality.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.