FREQUENTLY ASKED QUESTIONS | GREENWAY AT MALLARD CREEK
Have questions? We have answers.
Check out our answers to the following FAQs – from submitting your application to learning more about resident life at Greenway at Mallard Creek.
Want to hear directly from our residents? Visit our testimonials page to see what our community members love about calling Greenway at Mallard Creek home.
Amenities & Floor Plans
What amenities does Greenway at Mallard Creek have?
Greenway at Mallard Creek’s community amenities include a resort-style pool with poolside pavilion and Wi-Fi, personal EV charging stations, along with 24/7 access to the smart fitness studio and business center. Unit amenities include hardwood floors, walk-in closets, full-size washer and dryers, and multiple unit options for attached garages, private balconies, and bay windows.
Does Greenway at Mallard Creek have a fitness center?
Yes, Greenway at Mallard Creek has a 24/7 smart fitness studio.
Does Greenway at Mallard Creek have a dog park?
Yes, Greenway at Mallard Creek has a fenced-in leash-free dog park.
What floor plans are available at Greenway at Mallard Creek?
Greenway at Mallard Creek has one, two, and three-bedroom apartment homes available.
Does Greenway at Mallard Creek have EV charging stations?
Yes, Greenway at Mallard Creek does have electric vehicle charging stations.
Does Greenway at Mallard Creek have parking available?
Yes, Greenway at Mallard Creek has private-access parking for residents.
Location
Where is Greenway at Mallard Creek located?
Greenway at Mallard Creek is located at 8230 Greenway Village Dr, Charlotte, NC.
What school district is Greenway at Mallard Creek in?
We’re located in the prestigious Mallard Creek School district.
What major employers is Greenway at Mallard Creek located near?
Greenway at Mallard Creek is located near employers like IBM, TIAA, Wells Fargo, and North Carolina University at Charlotte.
What are the closest airports to Greenway at Mallard Creek?
Greenway at Mallard Creek is about 25 minutes away from Charlotte Douglas International Airport (CLT).
How far away is North Carolina University at Charlotte from Greenway at Mallard Creek?
Right down the road! Greenway at Mallard Creek is a 10-minute drive to campus.
Is Mallard Creek, NC a good place to live?
Mallard Creek is a great option for those seeking a family-friendly, affordable, and accessible area with plenty of amenities and opportunities. It balances suburban living with proximity to urban conveniences, making it attractive for a wide range of residents.
Application
Do you run credit and background checks?
Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.
Are guarantors accepted?
Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.
Is my security deposit refundable?
Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.
Are there any specials or discounts?
We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.
Resident Life
Is this a pet-friendly apartment community?
Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Please visit our pet policy page for more details about our pet policies.
Are aggressive breeds accepted?
While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.
Can management address emergency maintenance requests?
Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.
Can I make a noise complaint about a neighbor?
If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.
Can I make changes to my apartment?
You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.
Can management enter a resident's apartment home?
Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.
Rent/Lease Agreement
When is rent due?
Rent is due on the first of each month.
How do I pay rent?
Download the Reslink App on the Residents page to pay your rent.
Are there late fees for late rental payments?
Yes, please check your lease agreement for more information about our late fee policies.
Is there a penalty for breaking a lease?
Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.
Can I sublet my apartment to someone?
No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.